March 3rd, 2010
As part of our planned enhancement cycle for our Fee Management Console product, all clients with a current software license will be able to download new versions of the software that contain the following key enhancements:

The new Post a Fee screen
You’ve been able to reverse fees simply and easily with Fee Manager, but now you’ll be able to configure the software to post over-the-counter fees, as well. The interface for this is as simple as can be. Simply choose which share you want to post a fee to and then choose the fee from a list of fees that you predefine. The fee descriptions, amounts and GL codes are predefined by you, so the employee posting the fee doesn’t have to figure anything out on their own.
You will be able to customize your software to support partial fee refunds, so your users will be able to refund the total fee amount or some percentage of the original fee (you’ll predefine the allowed percentages).
The standard fee reports will now include options to produce CSV files.
We plan to have these enhancements ready for all Fee Management Console clients during the second quarter of 2010. So, stay tuned for more details!
Posted in Fee Manager | No Comments »
February 11th, 2010
Cutek now has a page on Facebook. Click here and become a fan today!
Posted in Friends, Geekdom | No Comments »
September 16th, 2009
We sent an email last week to all clients to announce the availability of a new version of Correio AVS. If you are a Correio AVS client and you did not receive the email (or if you are still running a version of Correio prior to 2.1.4), please call us at (951) 696-9715, extension 0, and ask for Correio support.
Posted in Correio | No Comments »
July 28th, 2009
As posted previously, we recently provided a new version of Correio to all Correio clients. They say a picture says a thousand words, so here is what Correio should say to you after you install the new version.

If any of the highlighted areas above do not match what you are seeing on your Correio PC, please call us immediately at (951) 696-9715, Extension 0.
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July 20th, 2009
The new version of Correio is available for download at http://files.me.com/cutek/nvf0xq. The password is in the letter shipped with the USPS database DVD or CDs. If you have any questions or problems, please contact us at (951) 696-9715, extension 0.
Posted in Correio | No Comments »
July 16th, 2009
The USPS has notified Cutek that the current cycle L API used by Correio version 2.09 will expire on July 31, 2009. If you are a Correio client, this means that your copy of Correio will cease to function and must be upgraded by the end of this month. Fortunately, the upgrade process should be fairly quick and painless.
We have been testing a new build of Correio that uses the new Cycle M API and we expect to finish testing and deliver the new build for all Correio clients by early next week. We have received new Cycle M AMS database disks from the USPS and we are shipping these to all Correio clients.
The new Cycle M AMS database disks will not work with Correio version 2.09 and you should not try to update Correio 2.09 with these new disks. Instead, you should wait until you receive both the new download link for the new version of Correio as well as a new Cycle M DVD. If you are a Correio client, you will receive upgrade instructions next week in the mail along with the new database disk(s).
Please note that you will not need to change any specfiles on your Symitar host to use the new version of Correio; your existing specfiles will work with the new Correio build the same as they have in the past. However, we will be providing enhanced specfiles, with an expected delivery in August, to take advantage of several new features in the Cycle M builds. We will provide further details on these enhancements when the specfiles are available for download, but here is a short list of some of the more important enhancements we have planned:
- Abbreviated Address support
- Abbreviated City Support
- Blind-post without the need to grant additional privileges to your users
- New ADDRESSCHANGE form with additional fields
If you have any questions, please feel free to contact us.
Thanks,
Ray Pennisi – Correio Product Manager
Tags: Address Change, ADDRESSCHANGE, Correio
Posted in Correio | No Comments »
February 10th, 2009
Dawn and I will be at the SMUG meeting next week in Detroit. I’ll be demoing our Fee Management Console as well as teaching the Interactive HTML (post-back) class on Thursday and Friday. I am looking forward to seeing old friends, making new friends and enjoying the bone chilling weather of Detroit in mid-February. (OK, maybe not so much on that last one.)
Hope to see you there!
Posted in Classes, Fee Manager, Friends, SMUG, User Groups | No Comments »
November 24th, 2008
Cutek will be closed both Thursday and Friday this week for Thanksgiving. We wish everyone a happy holiday!
Posted in Uncategorized | No Comments »
November 20th, 2008
This post is for our clients that use the Correio AVS software.
We recently sent out the October USPS database disks to all clients and some clients have experienced difficulties loading some of these disks. If you are affected by this problem, please try the following workaround:
- Create a new folder on your PC
- Insert the DVD or one of the CDs and use Explorer to view the files on the disk.
- If you have CDs, select all the files in the root of the CD and copy these files to the folder you created on your PC. Do not copy the subfolder and repeat this step for the other two CDs, copying all the files to the same single folder on your PC
- If you have the DVD, open each subfolder (they should have names that are variations on Commercial, DPV and LACSLink) and copy the files in that subfolder to the folder you created on your PC. Don’t copy the dev kits folder or folders
- From Correio, choose File, Update Database and select the folder on your PC. The program should copy all the database files and install them
If the above workaround does not work, please call us at (951) 696-9715 so that we can send you new disks before the old ones expire.
Speaking of calling Cutek, I, Ray Pennisi, now handle all Correio support and I can be reached at extension 157. If you have an emergency and you can’t reach me, dial 0 for the operator. Don’t call Doug because we’ve locked Doug in a room to work on special projects.
I also wanted to point out that we are always looking for ways to enhance the Correio AVS product and, to that end, we’ve added the following enhancements to the ADDRESSCHANGE form that ships with Correio:
- By popular request, we’ve added an option for a signature line on the form so you can send the signed address change to optical
- We’ve added an option to place a Recent Address Change warning on the account when you change an address
- We’ve added an option to expire the Bad Address Warning and reset the Statement Mail Codes when you change the mailing address for an account
- We’ve added dynamic validation of the Country and Country Code for your foreign addresses
- We’ve added an option to disallow PO Box addresses in the Primary Name record
- We’ve added code to catch APO or FPO addresses that have been mistakenly set as foreign instead of domestic
- We’ve added an option to set (or not set) the Address Verify Date field when you change an address.
- We’ve added an option to add a toolbar control to allow your users to selectively override Correio’s address corrections.
- We’ve added an option to display a dialog box asking who authorized the address change and we can then store the answer in a Note record.
That last bullet point addresses some of the Red Flag issues that our clients have been concerned with, but we do plan to offer a version of ADDRESSCHANGE in the future that integrates these options into the form itself.
If you want to bring your Correio specfiles up-to-date to take advantage of the enhancements above, just call us and we can tell you how to get the files. Or, if you’re not yet a Correio user and you want to take advantage of all the things that Correio can do for you, call Dawn at extension 113 and ask for a quote today!
Tags: Address Change, ADDRESSCHANGE, Correio
Posted in Correio | No Comments »
September 8th, 2008
The following ramblings are the ramblings of the author and are in no way indicative of the positions of Cutek, Symitar or any other company or person… unless they are.
As always, it was great to see old friends and make new ones. The “I Hung with Trace Security” party was a lot of fun, as always, and the “I’m Not Angry 2008 Tour” t-shirts were a hit with Jimmy’s picture on them were a big hit. (“It’s not anger, it’s passion!!!” – J. Guarnotta)
I heard some rumbling from other vendors (who will remain nameless) about how the new JHA-imposed rules regarding how and when they may entertain clients really reduced the amount of face-time they got with clients; some vendors even said they might boycott the conference next year if the rules stay the same. “We’re paying all this money….” was a common refrain.
I was personally happy that the products I developed myself (CAMS Alert Proccessing and Fee Management Console) went over so well at the conference, not to mention all of our other products that also went over well. I’m looking forward to remaining busy for the rest of the year (except, of course, for my vacation next month!)
It was also nice to hear that Barbara Fraire gave a shout out to Cutek and our Correio Address Verification Server during her presentation on the Name and Address Enhancements in Release 2008.00 and 2008.01. We got a lot of visitors to our (newly enlarged) booth right after that session asking about Correio and how it could help them prepare for the Name merge, which was also nice. And actually, Barbara wasn’t the only Symitar employee to have good things to say about us (in public, even), which is always satisfying. As we see it (and have always seen it), by helping clients, we’re helping Symitar as well.
All in all, it was a good experience and I look forward to doing it all over again next year.
Tags: Add new tag, Symitar, Symitar Conference
Posted in Symitar, Symitar Conference | No Comments »