The Cutek Blog

Cutek will be closed both Thursday and Friday this week for Thanksgiving. We wish everyone a happy holiday!

This post is for our clients that use the Correio AVS software.

We recently sent out the October USPS database disks to all clients and some clients have experienced difficulties loading some of these disks. If you are affected by this problem, please try the following workaround:

• Create a new folder on your PC
• Insert the DVD or one of the CDs and use Explorer to view the files on the disk.
• If you have CDs, select all the files in the root of the CD and copy these files to the folder you created on your PC. Do not copy the subfolder and repeat this step for the other two CDs, copying all the files to the same single folder on your PC
• If you have the DVD, open each subfolder (they should have names that are variations on Commercial, DPV and LACSLink) and copy the files in that subfolder to the folder you created on your PC. Don’t copy the dev kits folder or folders
• From Correio, choose File, Update Database and select the folder on your PC. The program should copy all the database files and install them

If the above workaround does not work, please call us at (951) 696-9715 so that we can send you new disks before the old ones expire.

Speaking of calling Cutek, I, Ray Pennisi, now handle all Correio support and I can be reached at extension 157. If you have an emergency and you can’t reach me, dial 0 for the operator. Don’t call Doug because we’ve locked Doug in a room to work on special projects.

I also wanted to point out that we are always looking for ways to enhance the Correio AVS product and, to that end, we’ve added the following enhancements to the ADDRESSCHANGE form that ships with Correio:

• By popular request, we’ve added an option for a signature line on the form so you can send the signed address change to optical
• We’ve added an option to place a Recent Address Change warning on the account when you change an address
• We’ve added an option to expire the Bad Address Warning and reset the Statement Mail Codes when you change the mailing address for an account
• We’ve added dynamic validation of the Country and Country Code for your foreign addresses
• We’ve added an option to disallow PO Box addresses in the Primary Name record
• We’ve added code to catch APO or FPO addresses that have been mistakenly set as foreign instead of domestic
• We’ve added an option to set (or not set) the Address Verify Date field when you change an address.
• We’ve added an option to add a toolbar control to allow your users to selectively override Correio’s address corrections.
• We’ve added an option to display a dialog box asking who authorized the address change and we can then store the answer in a Note record.

That last bullet point addresses some of the Red Flag issues that our clients have been concerned with, but we do plan to offer a version of ADDRESSCHANGE in the future that integrates these options into the form itself.

If you want to bring your Correio specfiles up-to-date to take advantage of the enhancements above, just call us and we can tell you how to get the files. Or, if you’re not yet a Correio user and you want to take advantage of all the things that Correio can do for you, call Dawn at extension 113 and ask for a quote today!